Refund policy

Refund & Replacement Policy


At Namo Exports, we strive to provide quality products and a smooth shopping experience.


* We do not offer returns or refunds once the order is delivered.

* Replacement will only be considered if the product received is damaged or defective.

* An unboxing video is mandatory for any damaged product claim. Claims without an unboxing video will not be accepted.

* Damage claims must be reported within 24 hours of delivery at .

* Products must be unused and in original packaging for replacement approval.